• Refund policy

Refund policy

At Azad Gears, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

Returns

  • Products can be returned within 7 days of delivery.

  • Items must be unused, unworn, and in original condition with all tags and packaging intact.

  • Returns requested after 7 days of delivery will not be accepted.

Non-Returnable Items

  • Used or damaged products

  • Items purchased during clearance or sale (unless damaged on delivery)

  • Customized or special-order products

Refunds

  • Once your return is received and inspected, we will notify you of approval or rejection.

  • Approved refunds will be processed to the original payment method within 5–7 business days.

  • Shipping charges are non-refundable.

📍 Returns & Pickup Address

Azad Gears – Returns Department
Plot No. E87, Khasra No. 776
Inam Vihar, Loni
Ghaziabad, Delhi NCR – 201102
India

📧 Email: support@azadgears.com
📞 Pickup Phone: +91 99906 87839
🕘 Pickup Timing: 9:00 AM – 7:00 PM

Please share a snapshot of your invoice and courier slip on email after dispatching the return.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with images for quick resolution.